Where Do I Go For Help?
- Office Hours: Setup, homework + conceptual questions - https://CSXL.unc.edu
- Async Correspondance: EdStem - https://edstem.org/us/join/ukzCbQ
- Emergency Email: kris+comp110emergency@cs.unc.edu
Office Hours + Tutoring
Come drop-in for one-on-one support in office hours with a member of the COMP110 team. Except for on due dates, the average wait time is typically less than five minutes.
Office hours is the ideal place to come for one-on-one help with:
- Exercises
- Conceptual Questions
- Lessons
- Challenge Questions
Typical office hours are listed to the right, but check the hours on CSXL.unc.edu My Courses COMP110 for the most up-to-date availability this week.
Note: We must stop taking tickets at the closing time and cannot stay beyond. If the queue is long enough that we do not believe we will be able to see all tickets we will turn off the ability to submit new tickets before closing time.
Office hours appointments for programming exercises are limited to 15 minutes and one specific question per appointment in order to be as fair as possible to all students enrolled. For longer, conceptual help outside of specific projects we encourage coming to office hours for conceptual help on non-deadline days.
In order to serve every student in the course as best we can, we must enforce a 1-hour wait period between appointments with the same student. During this time, we expect you to continue making substantive progress on your programming exercise. If you anticipate needing significant amounts of help on an assignment, please start as far in advance as possible so you will have multiple opportunities to ask questions as they arise. Realizing you need help more than once in a given day is an indication you would benefit from a stronger conceptual understanding of the material in question and it would be great for you to come work with us during tutoring hours!
To work with us in office hours, register for CSXL.unc.edu via this link, create your profile, then navigate to My Courses - COMP110.
To participate in remote office hours:
- Begin a Zoom meeting. Please have your camera on and do not share your screen until asked to do so! Be sure your zoom does not require a passcode.
- Hover over your meeting’s window and click the green shield icon
- Click “Copy Link” to copy the URL to your Zoom meeting
- Open the CSXL My Course COMP110’s Office Hours open office hours link and click “Check-in” for currently open office hours. Select what kind of help you are seeking and paste in your Zoom URL. Be detailed and descriptive in your request for help. If you fail to make an honest effort to describe the purpose of the meeting, TAs are instructed to cancel your request.
- Our teaching team will join your zoom soon as we can!
Ed Stem for on-line Q&A About Lessons / Conceptual Help
Join EdStem here https://edstem.org/us/join/ukzCbQ. Do not make public posts about programming exercises. Come work with us in office hours with these questions or mark them as posting to “instructors only”. Unless we are able to answer a question very quickly, it is likely we will redirect you to office hours in any case. Piazza is primarily available for conceptal questions about course and lecture concepts, or when tutoring is not open.
Feedback
If you have suggestions on how to improve the course or just want to leave some positive, encouraging feedback for the TAs or Kris, please give us feedback. If you make a suggestion we’re able to act on while we still have time to, we’re more than happy to!